Do you really know what
“Communication” is?
Let’s
ask one question to ourselves- “How much importance we give to our communication skill?”
This post is not about teaching communication skills. There are multiple
blogs and posts on this topic.
Even before jumping to earlier question, I want
to begin with a very fundamental query - “Do we understand philosophy of communication?”
It’s
not really possible to make anyone clearly understand any philosophy; it comes
with belief of acceptability with time. I’ll here try to give enough thought
provoking statements and examples which will help you to experience or discover
the philosophy behind communication.
So let’s begin!
The
word “Communication” comes from Latin commūnicāre,
meaning "to share". “Sharing” or “Symbiosis” is the foundation on
which today’s human civilization is based. In other words, communication can be
considered as one of key elements necessary for our survival. But why you
should accept this statement? Without accepting the utmost importance of
anything, it is impossible to put an effort in learning or accepting it.
Now, what are things we share with each other? There’s no text book or guidelines on what to
share but it can be as simple as putting up a smile or eye contact to as
complex as clarifying your role in some crime or negotiating your point of
view. Emotions, from happiness to sadness, aspirations to frustrations, love to
hatred etc. are the inner self that gets exchanged with self and others each
moment – consciously and unconsciously. The manner in which we share these
emotions become our behavior and creates action with subsequent
results. These emotions are then converted in messages through words and
non-verbal actions which forms the crux of any communication process.
We’re the only living organisms on this planet,
who has received power of language from the creator itself. Words, presented in
right format to the right audience, have the power to start and finish wars.
As quoted
by legendary Hogwarts Head master, Albus Dumbledore of Harry Potter series
–
“Words are our most inexhaustible source of magic, capable of inflicting
injury and remedying it.”
That gives some sense to the finding that only
35% of communication is verbal. Words need to be used judiciously to achieve
desired outcome. Sharing these emotions through words can be in form of one on
one talk to addressing a large crowd or a nation.
Food for Thought:
How many times we’ve regretted about not saying
those words during heated argument?
As mentioned earlier, since we share emotions,
it is well communicated through our body which makes non verbal communication
percentage to staggering 65%. You can flip through any high profile training
manual; you’ll find tons of exercises on physiological practice – eye movement,
facial muscles, and body posture and so on. For example, From its products to packaging,
Apple communicates all its emotions of being different, innovative, aspiration
non-verbally. Any more details on non
verbal can be referred to another article on Entrenador Consulting's blog.
Finally, comes the environment in which you
share your emotions. The surrounding environment gives automatic context to our
message. Hence, you need to be in conscious state whenever we communicate. Your
emotions change as per environment and alter the message to be conveyed.
To put in nutshell – Communication is a process of sharing our inner self with
surrounding environment verbally and non-verbally. Philosophies have more depth than any example
or fact.
This is the reason I haven’t shared many examples. You just need to go
through this article and get the soul of the message – Understanding communication philosophy.
My next attempt will be to underline the importance
of communication post which it’ll become easier to follow any tricks and tips
for effective communication. Remember, effective communication is the
foundation of successful professional and personal life.
Article presented by our Entrenador Junaid.
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