Understanding the Importance of Non-Verbal Communication

Ever wondered why you loose out on cracking a huge deal at the last minute with a client?  

Ever had an intuition that even though you have been promised a promotion from your boss but never really got it?

How do you deal with a difficult but a very important person?

What is the secret to understanding what is going on in the mind of the person placed right in front of you?

Sammy is a person who had been going through a difficult phase in her professional life.  Reason, initially everybody liked her work, praised her accomplishments, and she was really that employee of the month that everybody just looked up to.  Now, working for more than few years into the Multinational company handling the profile of her dreams, suddenly she finds that people no longer look up to her.  They no longer praise her work.  Nobody encourages her to take up more challenges.  Her workload has increased but Sammy has not been growing.  She has hit a roadblock and a feeling of stagnation has just been beginning to set in.  With promoted twice in the past two years of her employment with this company, Sammy no longer feels any connect with her working environment. 

What has actually gone wrong?

Sammy decided to upgrade her technical knowledge in her field of interest to mitigate this feeling of being isolated from the rest of her colleagues. 

Still, after 8 months of working hard and with extra hours into the office, she still sees no hope to get rid of the sinking feeling that something is still not right.  True, her skills upgrade has set in a new life in her work and people have started showing some positivism around her, but there is still a very small element that is still being overlooked.  However, small this element seems to be, it is something very important that Sammy needs to understand and master it.

What is this element then?

This element is known as non-verbal communication.  Studies from various sources have proven that only 35% of is verbally communicated and the rest of the 65% of the message is transferred through non-verbal communication process. 

Surprised? 

To begin with, let us define what is non-verbal component of our speech.  The non-verbal communication comprises of one's overall body language.  This means that messages are conveyed by use of gestures, facial expressions, attitude, para-language and eye contact. 

It would also interest you to know that a sense of dressing, posture and the distance between you and the audience is also a component of non-verbal communication. 

Another important aspect of the communication process is the person's tone and voice pitch. 

Effective communication is important to managers in business organizations as their communication with employees affects how employees perform their duties.

It is very important, if one needs to excel in their professional and personal lives, to master the art of communication (both verbal and non-verbal) in totality.  Having a conscious awareness of your non-verbal communication when you are verbally communicating, allows others to receive a message the way you intend them to deliver it to them.

Many people build positive business relationships by consistently delivering positive non-verbal communication to others.

If you want to learn how to master the art of communication, do get in touch with us on info@entrenador.in.  Our trainers and language coaches are Master Practitioners of Neuro-linguistic Programming.  They also are specialized in decoding the non-verbal aspects of communication field.

Importance of NLP in Business

Why learn NLP?  What is the importance of NLP in one’s life?  

It’s just a latest trend, then why do should you learn NLP as one day, it shall too pass on with time!

If you are asking above questions, then please read on.

Neuro-Linguistic Programming, commonly termed as NLP, is a form of brain based intervention. 

Ok, so now what is this new jargon that people are talking about?

Over few decades now, we have experienced the onset of technological revolution at such a pace that connecting with individuals across the globe as become much easier and quicker.  This means that communication has become a key in order to send across a message from one person to another in order to get even the basic business operations completed on time.  Having said that, and since a lot of our business operations – be it marketing, finance, logistics, and other key functions are depended upon communication, trying to understand and be in sync with another person regardless of their geographical location, has become much more important.

Ok, so why NLP?

NLP is basically trying to close the communication gap between one person to another by being in constant rapport with the other person and at the same time achieving one’s search of excellence in which ever function they are involved with.  NLP is basically training your brain (note: not the mind) to perform at your level best under any circumstances or business challenges.  This means, that if one needs to excel in their professional and personal lives, tools of NLP help that individual to achieve a higher sense of themselves consciously and in due course of time, habitually.

Our brain is set to do follow any command that our conscious thoughts feed it in order to perform daily functions. 

“If you think it, you become it”

This means, what so ever your thoughts are be it negative or positive, your body acts according to what your inner self is thinking – which is also termed as a reflex action.  These reflex actions in turn are interpreted by the person in front of you in their own language. 

Learning NLP helps you to understand the unconscious actions in a conscious manner – be it yours or the other person’s.  This helps you to have better control over situations and relations around you.

Alright then how will NLP help me in business?

Business is a process where one person offers a service and the other person avails that service.  Regardless of which ever industry you belong, you are always communicating your thoughts both verbally and non-verbally to the person you are dealing with.  NLP tools in this case, help you to perfect your imperfection, thus improving your skills towards achieving excellence in the tasks you have set out to achieve.  Another advantage in business NLP helps you in achieving is, that you get the ability to identify patterns. Once you recognize a set of patterns, it helps you to save upon your time and money resources and helps in managing them more effectively.  NLP helps you with better managing your relations with your peers, supervisors, colleagues, friends, relatives, children, and parents.  It helps you feeling more empowered and confident, in turn giving you that extra boost to build up one’s morale.  Therefore, NLP also helps you to elevate to the next level of excellence and professional growth.

How does NLP achieve this?

NLP uses the applied fundamentals of neuroscience of business management.  It was introduced by Dr. John Grinder and Richard Bandler to the world in the hopes of studying the models of excellence in different high performing individuals and allow people to in turn achieve excellence in their respective fields of interest.

We, at Entrenador Consulting, offer NLP for business as a specialization for the first time in India.  Our trainers and coaches are some of the best and trained to coach you to effectively manage your business operations at all levels.  

You can visit our website: www.entrenador.in for more details or write to us on info@entrenador.in.

Welcome Note

Welcome to Entrenador Consulting's blog!

Welcome to our page!

To begin with, we would like to introduce you with our Founder & Director - Ms. Shruti Misra.  Her vision for the creation of Entrenador Consulting has simply been to provide international recognized coaching, training and consulting services to various start-ups, MSMEs and multi-national organizations in a focused manner.

Coach Shruti is a International Trainer of Neuro-Linguistic Programming (NLP) with 10+ years of experience in the industry.  Coach Shruti is a HR professional of repute and an established entrepreneur.  She has worked with Indian and International MNCs of repute and MSMEs.  

She has formerly been one of the co-founders of Adynor Technologies Pvt Ltd, which is an e-Learning portal specializing in providing live project based experience to students on a virtual platform created by her Company.

Her expertise lies strongly in researching and practical applications of:
- Learning & Development
- Organizational Development
- Entrepreneurship / Leadership Development

As a Neuro-leadership & Business Coach, she has various training experience in various industries, colleges and organizations (of all sizes).

Furthermore, Coach Shruti is an avid networker in various social platforms like Geo Recruiters' Association, LinkedIn, Quora, Start-up Lanes, etc.

Coach Shruti's Education Background:
Coach Shruti has completed her MBA in Human Resources from Symbiosis Institute of Business Management (Pune, India) and BSc. Environmental Sciences from M.S. University of Baroda (Gujarat, India).

Additionally, Coach Shruti has acquired internationally recognized certifications from USA, namely:

- Certified Clinical Hypnotherapist (Diploma) (Charusat University of Technology and trained by Dr. B.M Palan)

- NLP Trainer from Billy Kueek International & Magic of Change (ABNLP Recognized & Certified) 
- Diploma in Training from American TESOL Pvt Ltd (year 2013)
- Master Practitioner - NLP approved by American Board of NLP and based on John Grinder's module (year 2017)

Furthermore, Coach Shruti is a self-taught artist, having discovered her new passion for the arts and crafts since year 2020.  Since then, she has created courses for all age groups and introduced Rock Art, Dot Mandala and Art Therapy as part of our new offered courses. She also works as a commissioned artist. She strongly believes that everyone has a potential to succeed and there is no age limit to learning new things.